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Implementation Management

Assist organisations to enhance business value through a  transformation journey

Programme & Vendor Management

Any meaningful change involves many stakeholders, and in a large technology programme, multiple vendors, and existing technology partners.   At the same time neither the organization nor the environment in which it operates will remain static. This creates new or modifies existing demands on technology. Good programme managers are able to juggle these complexities and achieve meaningful outcomes within reasonable timeframes and budgets.

KDi has an established track record of creating Programme Management Offices within clients' organisations that can work with technology partners to deliver ambitious outcomes. The key differentiating factor is that KDi considers issues surrounding both technology and business operations when developing programme structure and strategy.


As a result, KDi is able to deliver small but significant and visible results throughout the lifetime of multi-year programmes. When taken together, these results produce the compelling change first envisioned by organization leaders.

Requirement & Testing Management

Managing information technology is a complex undertaking. The technology manager has to navigate between many competing needs: responsiveness and reliability, robustness and cost efficiency, adopting the latest features and managing the pace of change.

Structuring the commercial relationships between the organization and competing technology providers requires a clear understanding of the organisation’s needs, engagement and disengagement models, and the total life-cycle costs of technology decisions

KDi's Outsourcing and Procurement services assist clients in developing:

  • Detailed understanding of their needs

  • Procurement strategy that encompasses objective measures,

  • Road-map for managing and expanding a complex environment.

Change Facilitation Management

Any organizational transformation, digital or other, requires skills and competencies in new work processes. In addition to reinforcing skillset of people, an important ingredient needed in any change initiative is the willingness and motivation to change.


We go into a transformation project thinking “how does this change affect people?” We identify the concerns of people, whether these are emotional concerns or operational concerns. We develop mitigating actions to address each concern and we strategize to ensure stakeholders are fully engaged to increase levels of awareness, acceptance and adoption of changes.


Change needs to be led and inspired. The effective adoption of technology requires institutional change and thus strong leadership. We help top management enable the change.


KDi’s uses a structured change management approach:

  1. Identify the readiness of internal and external stakeholders for change

  2. Provide a strong engagement process

  3. Obtain feedback and current status as change progresses

  4. Develop adaptive strategies that address the needs of various stakeholder groups.

Through this process, KDi helps leaders make a smoother transition between existing practices and the target operating model.

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