Programme & Vendor Management
Any meaningful change involves many stakeholders, and in a large technology programme, multiple vendors, and existing technology partners. At the same time neither the organization nor the environment in which it operates will remain static. This creates new or modifies existing demands on technology. Good programme managers are able to juggle these complexities and achieve meaningful outcomes within reasonable timeframes and budgets.
KDi has an established track record of creating Programme Management Offices within clients' organisations that can work with technology partners to deliver ambitious outcomes. The key differentiating factor is that KDi considers issues surrounding both technology and business operations when developing programme structure and strategy.
As a result, KDi is able to deliver small but significant and visible results throughout the lifetime of multi-year programmes. When taken together, these results produce the compelling change first envisioned by organization leaders.
Change Facilitation Management
Any organizational transformation, digital or other, requires skills and competencies in new work processes. In addition to reinforcing skillset of people, an important ingredient needed in any change initiative is the willingness and motivation to change.
We go into a transformation project thinking “how does this change affect people?” We identify the concerns of people, whether these are emotional concerns or operational concerns. We develop mitigating actions to address each concern and we strategize to ensure stakeholders are fully engaged to increase levels of awareness, acceptance and adoption of changes.
Change needs to be led and inspired. The effective adoption of technology requires institutional change and thus strong leadership. We help top management enable the change.
KDi’s uses a structured change management approach:
Identify the readiness of internal and external stakeholders for change
Provide a strong engagement process
Obtain feedback and current status as change progresses
Develop adaptive strategies that address the needs of various stakeholder groups.
Through this process, KDi helps leaders make a smoother transition between existing practices and the target operating model.